This 2 day intensive program is for the shop owner, manager or mechanic who wants to know and understand the inner workings of the service shop; understanding productivity/profitability, selling and charging properly for service, setting your shop rate and individual repairs as well as marketing your shops image
There is a “shift” happening in bicycle service shops all around the world. The bicycle industry is starting to get competitive and shop owners are starting to improve all aspects of their stores including service. The automotive and motorcycle industry jobs are paying living wage, they are doing this by keeping tabs on their shops image, tracking profitability/productivity, mechanic education and confidently charging/selling service.
During this program:
This program will leave you with the tools and confidence to grow and build happy mechanics, happy customers and because the numbers will show…..happy owners. Your service shop mechanics will learn how to run their service shop productive, profitable, with customer satisfaction in mind and look to do this for years to come.
At the Bikeroom we believe the service shop should not just be an asset to the bike store but a money maker as well.
Want to take your shop to the next level? Have the Bikeroom come and work alongside your mechanics leading by example helping your staff get on board with direction you want to take your shop.